Susan Livingston has an excellent knowledge of residential real estate, and she is especially knowledgeable about the east Plano (Los Rios and surrounding area) market. I have consulted with her on purchases as well as sales (dispositions), and she has represented me in both buying and selling. When I was preparing a rental property for sale she advised me on what is important to buyers and, therefore, what not to waste time and money on. She is smart (honors college biz school grad), aggressive without being pushy, attentive, and punctual. Oh, almost forgot - - - she is also very good looking; and after first meeting her you could correctly guess her age I'll buy you dinner.
We are a repeat-client with Susan Livingston, who is great to work with. Her professionalism is unmatched, and she will work with you through all steps of the selling and buying process.
She was able to successful help us sell and buy this time around, and even coordinated both closings on the same day.
We'd recommend Susan to anyone.
Susan Livingston was a delight to work with! She was very knowledgeable
about the area and gave very good advice during negotiations. She was extremely professional and kind. We would highly recommend her for selling your house.
Susan helped us negotiating with the builder for our new house, finding a good mortgage lender, and selling our condo. Throughout the entire process she was very knowledgeable and always made sure we were taken care of.
When we were building our home, she was with us every step of the way. While picking out designs and features for the interior of the home, she advised on what adds value to the home for when we sell in the future. When working with the builders, she also made sure that all work was done well and that problems that naturally arose were fixed before closing.
For selling our condo, we had repairs that needed to be done, some by us and some by the HOA. Susan handled scheduling the repairs that were required by us and made the process very simple. When an inspection report came in for the condo that showed more repairs, she was also able to quickly schedule those repairs to be completed. For the repairs that the HOA was required to fix, she was constantly in communication with them and made sure the job was done on time. I do not know if I would have been able to do all of the repairs and handle the HOA without her.
The whole process of building our new home, finding a good mortgage lender, and selling our old home went incredibly well and that was entirely because of Susan. I very much recommend her.
Susan Livingston was a fantastic resource for me and my fiancé as we looked for (and found!) our first home! She went above and beyond the whole time we worked with her - from taking the time to explain everything to us about the home-buying process, to spending hours with us looking at listings across the metroplex. She really made us feel comfortable and we are so happy with our first home that she helped us find!
Susan was very helpful and knowledgeable in finding us a home. She knew the areas around DFW very well and knew what to look for when we walked into each one.
We have bought and sold four houses (with three different realtors). This was by far the smoothest experience we have ever had! Susan Livingston is so knowledgeable of the area, which was important to us since we were moving to Texas from California. She was patient showing us many houses and helped us put together a fair offer for the house we ultimately purchased. The loan and title companies that she works with were also very organized and helpful. It was honesty the best real estate experience we have ever had and I can’t recommend Susan enough.
Susan is a true professional. Our selling and buying experience was the best. She described exactly how the selling process was going to go and with her marketing skills she maximized our profit beyond our expectations. The buying experience was much the same. She kept our best interests in mind and negotiated all the things we wanted. She is backed by a great team that got everything done seamlessly.
Our agent, Susan Livingston, was on top of everything. She was always available for questions and even made time to let my parents in to see the house while they were visiting. If all of Elite is as good as Susan then you are in not good, but great, hands.
I don't know where to begin to describe the experience I had with the Susan Livingston and her team at the Elite Group! Susan was referred to me by another out-of-area agent I personally know. I wanted to sell my home in Carrollton and buy a new home, and even crazier, I started the process over the holidays. After taking the time to understand exactly what I needed, Susan methodically mapped out a game plan and executed it with fine precision. It didn't take her long to find a new home that met all the criteria I gave her, and once the contract was signed, my previous home was placed on the market. I was under contract two days later and then faced with finding contractors to come in an do some small repair jobs done. Susan and her group did all of that for me. They found the contractors and scheduled them to come in immediately while I still had time off work. She even found a junk removal company to come in a haul away or donate the items I did not want to take to the new home. Everything went like clockwork. I could go on and on, but then you would finally lose interest and not finish reading this review. Bottom line? This company is awesome and if I ever have to move again, Susan will be the first person I call!
Thank you so much Sharon! You were so wonderful to work with. I appreciate your trust in me and my team.
Working with Susan was a fantastic experience! As a first time home buyer, it was great to know that someone was in my corner looking out for my best interests. I had a million detailed questions throughout the process (from searching for a property to the negotiating process to closing) and Susan was thorough, positive, and patient the whole time. I found her guidance and recommendations objective and on point. I've already suggested Susan to friends looking for realtors and wouldn't hesitate to work with her if I ever need a realtor again! Keep up the fantastic work!!
We had the most amazing experience with Susan Livingston and her team at Caldwell Banker Apex/Elite Group! Living out of state, we were fortunate to find Susan online and were encouraged by her extensive experience in Plano, Frisco, and McKinney, Texas.
Although we were impressed by Susan’s credentials, we had no idea she would be so down to earth and such a pleasure to work with. After spending just a few days with her, we felt as if we had known her for years.
With a seemingly impossible task at hand…we had less than 72 hours to find the perfect home. Susan was up for the challenge! She and her ever dependable network of professionals went above and beyond to ensure our experience was second to none.
Looking back, we simply can’t imagine accomplishing this with any other realtor! Thanks to Susan’s positive attitude, unwavering work ethic, and outstanding negotiating skills, she made the impossible… possible! We are grateful to have had the opportunity to work with Susan and are so appreciative of her patience, persistence, and grace under pressure.
Susan Livingston and her team at The Elite Group were awesome through the entire process of finding a new home for my daughter and me, as well as selling my old home. When I first met Susan, I still wasn't sure I was all in on moving forward toward co-habitation with my daughter. But, she made me more comfortable with the exploration process and instinctively knew what we needed. She quickly found just the right home for us, a new construction with a multi-gen floor plan, and sold my old home almost overnight! I thought it would be a huge undertaking working out the details, timing, and finances to make it all happen, but it all just seemed to fall in place so effortlessly, like destiny. The biggest thing she and her team did was coordinating contractors on very short notice to get the necessary estimates for the buyer's requested repairs and negotiating a cash settlement, saving me countless hours of supervising the work. They also provided resources to help me cull out the junk I needed to purge to make the move less stressful. God only knows what the future will bring, but my daughter and I both are so excited about the here and now of this step forward in our lives.
The Elite Group did an outstanding job in selling our home. They made valuable recommendations for simple updates that would assist with the sell of our home. They staged our home and it sold in two days for more than the asking price.! Susan educated us regarding the process and Susan and her team were on top of the sell from start to finish. They kept us informed and the entire process could not have been smoother. I would highly recommend The Elite group if you are looking for a professional and caring team to help you with your real estate needs.
Susan Livingston is fantastic. She goes above and beyond in everything she does to make sure you have an amazing experience whether selling or buying a home. My family is truly lucky to have found her years ago and her attention to detail, quick responses, and her incredible service is bar none. Susan always has your best interest at heart. She is on point with referrals for house repairs, painting, roofing, etc. In addition, her response time to you is impeccable and she always puts her customers first. She is not only a fabulous real estate professional, but someone I call my dear friend. Thanks Susan for all of your years of service to me and my family. We are lucky to have you in our lives!
I have dealt with Susan for quite some time from the time she helped us buy our first home and it is because of her professionalism that when we thought of selling our home and buying a new one we did not hesitate to enlist her services. She was quite helpful and managed to contain our stress levels after we had sold our home first before securing the new home. We were more likely faced with the possibility of looking for a rental home whilst searching for the ideal home but I am glad that everything worked out perfectly well and on time such that the day we were expected to move from our previous home was the day we closed on our new home.
Susan was very professional and knowledgeable from the first day we met with her until the closing date. She clearly knows the real estate market in the Dallas area. Susan along with Erin Porter, her transaction manager, is in constant contact daily with updates and/or new information. These ladies are awesome and I would recommend them to anyone!
From beginning to closing, the experience was both professional and seamless. We are delighted with our retirement home and strongly endorse The Elite Group in every way.
Susan Levingston sold our home. She is extremely knowledgeable and has an outstanding customer service. She made the process easy and seemless on top of getting us full ask. We highly recommend her and she is by far the best real estate agent we ever worked with. Thank you Susan!!!!
This is the second time that Susan helped us buy a property. Susan is an extraordinary realtor: she is smart and nice, patient and prompt.
We determine to buy the property last min, Susan helped us with very short notice and response very timely. Although the seller agent is very tough and inflexible, Susan showed very good negotiation skills to help us get the house with a very good price.
In all, we really appreciate Susan's service and highly recommend her to our friends. She will be our realtor as long as we are in DFW area.
Susan Livingston goes above and beyond for all he clients. I can say that with great certainty as I have recommended her to friends that have enjoyed the same amazing experience. Giving her 5 stars really isn’t enough to describe the excellence in Susan’s work. I discovered Susan online in 2012 and have been a loyal client since day one. She has helped me find 2 houses and sell one. Susan has stayed in contact with me not only during times of buying and selling, but also when I am just enjoying the house she helped me find. Here is a shortlist of reasons why Susan should be your realtor:
Communication – Susan makes her clients a priority regardless of the situation. While you may feel like she has few clients because of attention you are receiving, she is working with numerous clients. Your phone calls, texts, emails, and even fax (if that tech was even relevant anymore) are answered quickly and without error. While Susan’s response is quick, it is the accuracy and knowledge in her response, which provides her clients with comfort during the buying and selling process. Susan does her best to relay information to you in a way that makes the experience understandable, yet enjoyable.
Expertise – As a college professor I enjoy answering question and gathering information; Susan was never intimated. She fielded every question with ease and made sure I understood the information she relayed to me. It’s just what first time home buyers need during the process; a realtor that is informed and honest about the business. Her proficiency in the Frisco, Plano, and Mckinney home markets make her an asset in the negotiating stage. Every home buyer is looking for their best value in price, and Susan’s skillset gives you the best chance.
Let me make this simple - there are a lot of realtors out there, but Susan is awesome. If you want someone that is going to work for your best deal, provide you the preeminent information, and most importantly understand your wishes then Susan is your best choice. If you want someone that is just going put in the time, give you some comps, and show some houses – wait, why would you want the bare minimum from your realtor? From day one the rapport Susan will develop with you and your family will make the entire home buying process manageable and positive.
Susan helped me with my first sales transaction with out any trouble. i interviewed few realtors, Susan was the one just presented how she will help me sell my home and answered how to handle multiple offer or above sale price offers. She never pressured me to select her as my realtor and continued the same way until the closing. She is the one clearly answered why i need to go with suggested sales price based on the comparable sales data and current market trend. She kept in constant contact keeping me apprised of every step in the process. She took the stress off me and went way above what I expected. During repair negotiations she went beyond her responsibility and helped me resolve the inspection findings.
Finally the transaction completed smoothly as she explained in my first meeting.
i will use her for any future realty transactions and recommend to my friends as well.
Thank you Susan and team!...Read Full Review
We are clients for life! Susan and her team are top notch, the utmost professionals and the cream of the crop in this industry. She watches out for your best interest and guides you through the entire process for a smooth and seamless transaction through closing. Thank you Susan!!
Working with Keri has been wonderful. She's very responsive and is always willing to answer any questions at any time. She sold our house in two days and we couldn't be more pleased with the results.
Over the past several weeks Mary and I have had the pleasure of working Susan. We chose Susan to list our home because of her knowledge of the current market, her enthusiasm and overall professionalism. Her advice and evaluation of our property proved to to be extremely accurate and as a result our home sold at a fair price in a very short period of time. We thoroughly enjoyed working with Susan and would highly recommend her services to anyone.
Susan was nothing but professional, from our first conversation on the phone. She was always very clear in all her explanations of all the ins/outs, of all the different aspects, throughout the process.
Dealing with a first time seller, (me) Susan went above and beyond the call of duty time and time again. to bring my property to the closing table, for the exact amount she believed she could get for the property.
How likely am I to recommend Susan? I already have. and will continue to do so. Bottom line, I felt like I had a "Champion" in my corner through the whole lengthy , and at times, frustrating, process.
I had been in contact with Susan over a year before I ever started looking at a home to buy. She has been nothing but helpful in assisting in answering all my questions and setting me up on a portal to view homes so that I could get an understanding of what I could afford. She works very hard and is a genuine pleasure to be around. I have referred her to my in-laws who have just purchased a home through her. I highly recommend her.
There are not words to describe how wonderful Susan is! She is very detail oriented and quickly took care of any problems that came up. She was very patient with me and explained things I didn't understand (it had been 30 years since I had tried to sell a house, and I wasn't that involved at that time)---much more accessible and helpful than my experience with my out of state realtor! I highly recommend Susan!
Susan was super. She walked us through the process during our first meeting. We appreciated her taking the time to inspect the house and make suggestions. Because we were out of time during much of the process, she managed contractors and other providers for repairs and upgrades. Our stress levels remained low during the whole process due to her diligence. We couldn't believe how quickly the sale went from interview to closing, and the negotiated price was more than we expected.
My wife and I worked with Susan from inquiring on listing our home, to purchasing a new home. When we started we were very inexperienced with the process and weren't sure of our options.
Susan took the time at every step of the process to keep us informed, educate us and protect our interests. She helped us locate our new home once we decided to move and was a tireless advocate for our needs, from negotiations to repairs to closing.
Susan communicated with us regularly in writing, in person and on the phone. She was prompt in her responses and was always a good sounding board and helped explain things and answer questions in ways we could easily understand.
I would highly recommend Susan to anyone looking to sell or purchase a home. She's a wonderful person and a great representative of her profession. We enjoyed working with her so much that we were a bit bummed at closing as we'd no longer get to see and talk to her as frequently!
We were trying to sell our house from out-of-state and a tenant was living there at the time. Susan went above and beyond what is expected from a realtor. She had to deal with a difficult tenant, even to the point of going to bat for me in small claims court. She met carpet companies at the house and helped pick out new carpeting. We also had to go through a foundation repair before we could sell and she met numerous workers at the house and helped us navigate through that whole process. Susan was ALWAYS super responsive, knowledgeable on the other properties in the area and gave us great advice. She was invaluable to us since we were 1000 miles away and I would highly recommend her if you are buying or selling.
I listed my house with Susan Livingston and within DAYS I had multiple offers ALL well above listed price! Susan walked me through the selling process--- providing (low cost) quality professionals to make repairs prior to listing, tips on how to de-clutter and configure furniture for showing, a professional photographer for on-line photos, and a smooth stress-free closing process. I would highly recommend Susan and her professional team!!!
Susan is exceptional. I would highly recommend her services to anyone. I happened to connect with her through an extremely satisfied client who was a friend of mine. My husband and I were new in town after being relocated from Florida and being new homebuyers on top of that, you can imagine how overwhelming the process can be.
Susan was my sounding board every step of the way. I knew what I was looking for and we first cooresponded via email and phone for the first part of the hunting process. Susan was very accommodating with the distance and always responded quickly and met any deadline for information that we'd arrange throughout the process. My husband and I flew out one weekend for walk-throughs; Susan coordinated that schedule for us. There were some homes we knew in an instant weren't for us, and she politely excused us from those situations, no questions asked. Zero pressure to stick to the plan. When we found our home, Susan was adept at the negotiation process. Being unfamiliar with home negotiation, I let her lead the way. She was out to get us the best deal possible and make sure the home was outfitted with all the necessities that I didn't even consider: blinds, washer, dryer, fridge... Things I just assumed were a part of the deal. Her cheerful disposition goes a long way. It's hard to turn her down! I was happy with the price she talked the sales person down to.
Then, on top of the typical services you'd expect from a realtor, Susan knew it was important we have a gas line built in the backyard for a Fire Pit. The stage of the build our house was in did not allow for this to be incorporated and I was pretty drained with the home buying process. Susana helped us find quotes from local plumbers and schedule someone for the job.
We are so pleased with her work and the attention we were given. Susan is top notch and an absolute joy to work with. Awesome experience and awesome outcome. We've moved to Texas and we own the perfect home! Thank you, Susan!
Very easy to work with and responsive to suggestions and queries. Extremely knowledgeable of real estate transactions, and willing to explain process to clients.
A joy to work with! I will certainly recommend her to others!
Susan is personable, down to earth and realistic. She knows the market and was able to predict accurately the outcome of our sale. There was no doubt about what was happening as she told us the plan in advance and explained everything clearly. She was hands on at all times. She was always quick to respond to our queries. She left no doubt that she was thorough as she was on top of everything during the process. She gave advice where needed and wasn't shy about sharing her opinion when it was needed. We received top dollar for our sale. I would highly recommend Susan!
Susan is an extraordinary realtor: she is smart and nice, patient and prompt.
When we were hunting for houses, Susan showed us around several districts (west Dallas and central Dallas). No push, quick response to our emails.
When she helped us purchase an real estate, she prepared everything during the Easter weekend. Her fast action proves to be essential, as the offer was made on the following Monday. In addition, we feel that she have tried hard to help our offer won.
After we moved in, she did not forget us but kept helping us in many ways. She has spent her time and money for us in many things. Some of these are specific to our family. As you can think, we are very pleased for her service.
In all, we appreciate Susan's service and highly recommend her to our friends.
To other web visitors, if you want to find a good house in the hot Dallas real estate markets, you need a good (responsible and dependable) realtor - Susan Livingston!
I had a great experience working with her and she made the whole process very easy and pleasant. I am going to call Susan in the future for my real estate needs.
Being new to Texas Susan clearly and patiently explained what we could expect throughout the home buying process. She alerted us when homes first came on the market and also what the market was like in this area. It was easy to connect with her at all times. The home inspector she suggested was very thorough in the inspection and report.
There were no surprises at the closing. Even the Homestead Exemption documents were provided so we could file at the appropriate time.
We can recommend her without reservation to any home buyer.
Susan was highly recommended to us by close friends who sold their home through Susan. We could not have asked for a better experience as she quickly saw the potential with our home and was very patient as we prepared for the listing and showing. She arranged for a professional photographer to highlight our home and suggested an open house approach that lead to 5 offers and a contract within 24 hours. I would absolutely recommend Susan to any home owner transitioning into a new home and needing to sell their existing home. Susan is a talented and consummate professional.
Susan Livingston was highly recommended by two of my son's co-workers in Irving. We decided to call her since we had horrible previous experiences with realtors selling/ buying our house in years past. I assumed that she lived far away from Plano since she was recommended from a corporate office in Irving, to find out later that her local office was very close to the house we were selling in Plano. She is just as the previous reviews have written of her. She is very professional, knowledgeable of the current market, and an excellent and superb negotiator. She went far and beyond expectation to make our experience less stressful. She listens to your needs and is able to respectfully give you her professional opinion. She helped us with the smallest details. We were able to get top dollar for our property with her help.
Susan is excellent, and we have referred her to several friends. She is knowledgeable, customer-driven, and focused on providing an excellent experience. We remain loyal clients and will continue to promote her to our friends and family.
My wife and I were first time home buyer and in all honesty was not sure exactly what we wanted. Susan was patient and showed us multiple houses big and small, cheap and expensive in Plano, McKinney, Frisco, and Allen. We slowly (over the course of few months off and on) figured out what we needed and eventually found a house we both loved.
The fact that Susan wasn't overly pushy was something we both appreciate. She also did a good job looking out for us by calling out potential issues with details in the houses that we both didn't think of initially. We felt that she wasn't just trying to close a deal move and would recommend.
Susan helped my wife and I purchase our 1st home. We are not the easiest customers and Susan was patient and extremely helpful throughout the entire process. To sum everything up, my wife was signing documents prior to closing and the lady asked her "are you ready for the stress to be over" and My wife's response was, "this hasn't been bad at all". The agents response sums up Susan's extremely helpful nature..."That just means you have a great real estate agent". I have already recommended Susan to a family friend.
As first time home buyers, my husband and I went into the home buying process with absolutely no idea of what we were doing. Luckily, Susan helped us every step of the way.
She not only showed us houses that fit our criteria, she was able to point out characteristics of the homes that we would have never noticed on our own – even if it meant we were no longer interested in that home. She cared about finding us right home, not just helping us buy a house for the sake of buying a house.
Once we were ready to put an offer down, she spent as much time as we needed to explain the contract, answer all our silly questions and negotiate on our behalf.
It was a great home buying experience.
This was our first home and we didn't want to rush our purchase. We were extremely fortunate to find Susan because she fit the description of an agent we were looking for. She is not pushy and is very patient in trying to find the perfect home for you. She really put an effort in understanding what kind of home and community we were looking for instead of just showing us home after home.
Her availability is amazing and response time (phone calls and emails) is second to none. Even after closing on our home, she made sure everything was ok. She still keeps in touch and we would definitely recommend her.
Susan worked patiently with me for almost two years. I was very specific about my neighborhood and house criteria. She was always supportive and positive. Once we decided I trusted her guidance through the process without question. I also recommend her to my closest friends.
I met Susan when she helped her friend hold an open house just next to my old home two years ago. Then I decided to work with her to sell my old house in Plano and buy a new home in Dallas. This is the best ever decision I made in the whole home selling-purchasing process, which made such a complicated process become much easier and also full of joy.
Susan is a very capable and knowledgeable person, yet very friendly and personal. She clearly knows all aspects and responsibilities of her position. She has excellent knowledge of the dynamic housing market and knows well how to market and sell a house. When my husband and I have any questions, we ask Susan and she always provides satisfactory answers. When new homes were put on the market, she never delayed in sending us the relevant information and scheduled on site visits for us if we were interested in any. So we were often among the very first few to see the new houses that just showed on the market. Moreover, when she showed us homes, she made a very good plan ahead of time and often took a route that was very efficient and saved us time and effort.
I have to mention that 2010 and 2011, the time she worked with us were the hardest time for the housing market. It took us about a year to sell the old house and buy a new one. Nevertheless, she was very patient with us. She always delivered exceptional service in person, on the phone and via email by presenting a very friendly environment, treating us with respect, answering questions to help resolve problems, and following up. Her help was very critical in helping us find a new home we are very much happy about.
Overall, I think her service is exceptional. I can think of no one I know who can better serve us. She has my highest recommendation.
My husband and I were impressed with Susan's preparation. She arrived with local market comparisons in hand, explained clearly what the market would bear as well what we needed to do to prepare the property for sale. In a weak sellers market she managed to sell the home in under 30 days. The customer experience with Susan was exceptional, she goes above and beyond what is generally expected. We would highly recommend Susan, she listens, communicates clearly, and is very professional.
I had the distinct pleasure of meeting Susan back in July of 2009. Although I have worked with many realtors in the past I was immediately impressed with her motivation, passion and broad knowledge of the real-estate market. What impressed me the most about Susan is how she quietly pays attention to your likes and dislikes to insure she is understanding exactly the type of home you are searching for. Susan is an extremely pleasant, kind hearted and dependable person whom I would highly recommend to anyone searching for a new home.
3 Bed(s) | 2 Total Bath(s) | 2,068 SqFt
4 Bed(s) | 2 Total Bath(s) | 2,014 SqFt
3 Bed(s) | 2 Total Bath(s) | 1,590 SqFt